At CH Group, we’re here to help you address the key challenges faced by restaurant operators. From financing to marketing, you can count on us to provide solid guidance, proven solutions, and superior customer service. Our bilingual team is like an extension of your management group, with the skills and experience to help you navigate today’s hospitality industry.

Below are some of the questions that we  help our clients answer every day.

“Where can I find financing to open a new restaurant or upgrade my existing restaurant?”

CH Group specializes in helping restaurant owners secure capital through Small Business Association loans, as well as other financing sources. We will work with you to identify your requirements, collect the necessary paperwork, get through the credit check process, and get the money you need to start a new business or invest in your current company.

“Why are my restaurant’s sales declining? How do I get that revenue back?”

When you see a plateau or decline in revenue, it’s natural to be concerned – we all know that the hospitality business is highly competitive and changes frequently. CH Group will work with you to identify the factors driving your restaurant’s sales and what you can do to rebuild revenue. Solve issues with customer service and food quality. Ramp up your marketing to compete against other restaurants in your area. Develop promotions to drive loyalty and frequency. We’re here to help you identify the issues, develop straegies, and implement solutions.

“My restaurant is understaffed. How do I find and retain employees?”

Today’s hospitality industry is plagued with staffing issues. We will help you identify why you’re struggling to attract or retain qualified people, implement simple management techniques to improve employee performance, and tap into your local community to find and hire the people you need to create a team that will delight your customers and grow your business.

“How can I offer online ordering and delivery without paying high commissions?”

Customers have come to expect online ordering, especially since the Covid-19 pandemic. Aggregator apps like DoorDash and Uber Eats have rushed in to meet this demand. Unfortunately, these apps typically charge a commission of up to 35% on each order – meaning it’s almost impossible for you to generate a profit. They also promote other local restaurants along with yours. Through our partnership with AVVA Eats, CH Group offers affordable online ordering from your website. Delivery is an option, and you can even have your own mobile app.

“Where can I find trustworthy, affordable legal advice?”

It’s a cliche for a reason: legal services can be expensive! But when you need an attorney, you need one you can trust. CH Group can review your concerns and connect you with reliable resources who can answer legal questions, interface with local government, provide advice on potential lawsuits, write and file paperwork, and other services to protect your business.

“Can you help me update and reprint my menus?”

In today’s environment, menu prices frequently change and restaurants often rethink their offerings. You need a partner who can design a beautiful menu that reflects your brand and helps drive sales. Through our partnership with AVVA Eats, we offer affordable menu design and production services. We can also provide TV displays, digital menus, QR menus, and more.